Enhancing & Sustaning Econmoic Vitality in Local and Regional Economies
Moving Beyond User Satisfaction to Loyalty: 10 Steps Toward Building 'Customer Loyalty'
Moving Beyond User Satisfaction to Loyalty: 10 Steps for Initiating Desired Behavioral Outcomes
SRI Backgrounder — Fiber to the Home (FTTH), Fiber to the Business (FTTB)
Political Realities of a Successful FTTH Deployment or other Broadband Technologies
Client List: "Economic Development," "Public Policy," "Tax Initiatives," "Marketing & Non-Profits"